a team of professionals clients can rely on

Every Epiq Systems client is assigned a dedicated support team providing responsive, personalized and consistent service. Working on the client’s behalf, that support team is comprised of former bankruptcy attorneys and trustees, paralegals, and technology experts. With first-hand knowledge of the issues that clients might encounter, the Epiq team brings the experience and dedication to help resolve any problems that might arise.

to support their practice

Client satisfaction is Epiq’s top priority. Every client works with a designated relationship manager who assumes total responsibility for overall customer satisfaction and orchestrates the efforts of Epiq’s various departments. Additionally, an executive-level manager is always available to focus extra attention on an issue and to meet personally with clients.

For immediate technical assistance, clients can call our customer support line, 888-374-8267. With customer service teams in Kansas City, Los Angeles and Miami, Epiq provides complete coverage across all time zones so we are available when needed.

Epiq support doesn’t stop once trustees switch to our system...it only just begins. Our account executives stay in close contact with clients long after the initial implementation as an ongoing resource and support system.